Legal Document
Privacy Policy
Last updated: February 2026
Heaps Digital (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://heapsdigital.com.au or use our services.
Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Business name
- Website details
- Any information you submit via contact forms
We may also collect non-personal information such as IP address, browser type, pages visited, and time spent on our website.
How We Use Your Information
We use your information to respond to enquiries, provide our services, improve our website and offerings, communicate with you about projects or updates, and comply with legal obligations.
Cookies & Analytics
We use cookies and third-party analytics tools (such as Google Analytics) to understand visitor usage and improve user experience. You can disable cookies via your browser settings.
Disclosure of Information
We do not sell or rent your personal information. We may share your information with service providers who help operate our website or with legal authorities where required by law.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Access & Correction
You may request access to or correction of your personal information by contacting us at: hello@heapsdigital.com.au
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Terms and Conditions
By accessing this website, you agree to these Terms and Conditions.
Heaps Digital provides web design, development, eCommerce, and related digital services. Service details, pricing, and timelines are agreed upon separately in writing. Clients must provide accurate information and required materials on time. Delays may affect project timelines.
Payment terms are outlined in proposals or invoices. Failure to pay may result in suspension of services. All content on this website is owned by Heaps Digital unless otherwise stated.
Limitation of Liability, Governing Law, and Disclaimer
To the maximum extent permitted by law, Heaps Digital is not liable for indirect or consequential loss arising from the use of this website or services.
These terms are governed by the laws of Australia.
The content on this website is provided for general information only. While we strive for accuracy, we make no guarantees regarding completeness or reliability. Any reliance on information from this website is at your own risk.
Cookie Policy
This website uses cookies to improve functionality and analyse traffic. Cookies are small text files stored on your device.
You can manage or disable cookies through your browser settings.
Contact
For any questions regarding this Privacy Policy or how we handle your information, please contact us at admin@heapsdigital.com.au.
This policy is designed to serve the interests of both our agency and our Australian clientele, ensuring compliance and transparency.
Thank you for trusting HEAPS digital with your information.